Formalisation of the reservation
For formalize a reservation, the client must enter into the current account of ecocamp vinyols a variable percentage of the total amount of the reservation as payment and signal. The amount in question depends on the season in which the stay is made, according to the following criteria:
- Extra low and low season: 40% of the amount of the reservation.
- Medium, high and extra high season: 25% of the amount of the reservation.
Requests for reservations made online at https://booking.ecocampvinyols.cat/ are automatically accepted and confirmed once the booking process is complete. In online reservations, the payment and signal is charged directly to the credit / debit card they indicate.
Booking by email
In booking requests made by email, the term to enter the amount of the payment and signal, is the time the application is accepted, is one week. After which ecocamp vinyols can cancel it.
It is important that there is a record of the communication of income, with the same name of the person who made the reservation, as well as noting the date of entry to the establishment.
Once received the pay and signal, ecocamp vinyols confirm the reservation through an email.
Vinyols Camp Eco-Agricultura i Turisme S.L.
IBAN: ES56 2100 1324 1901 1010 2322
Cancellation of reservation
A confirmed reservation can be canceled by the customer by email to firstname.lastname@example.org. The client will recover part of the pay and signal according to the days that remain until the date of entry.
- 30 days or more: return of 90% of the pay and signal, with previous deduction of 20 € for cancellation expenses.
- From 30 to 10 days before: return of 50% of the payment and sign, after deduction of 20 € as cancellation fees.
- Less than 10 days before: 0% of the booking amount.
- The entrance time is from 16h to 22h and the departure time from 10h to 12h. In extra low season and low season we leave after lunch, until 17h, with the authorization of the reception staff.
- Vehicles may enter the facility for loading and unloading. Outside of this short time, vehicles should be left in the parking lot. In the camping area the vehicle must be left inside the assigned parcel, also during loading / unloading and assembly / disassembly.
- Ecocamp vinyols can not guarantee shade on the plots.
- The client reserves one type of accommodation, but not a specific accommodation (bungalow, tent or plot). You can make your requests to the reception staff, who will do everything possible to please them. However, in no case can we guarantee a specific accommodation.
- Pets are welcome in all accommodation (see current rates). It is necessary to present the health documentation at the time of arrival. Dogs must be tied at all times. Dogs of dangerous race or crossed, must muzzle at all times.
- Visits are accepted with prior notice to the Reception, making payment of the current rate.
- Payment of the rest of the stay will be made at the time of arrival or during the first few days.
- At the moment of arrival you can request the norms of coexistence, as well as the program of activities that we do.